Returns & Exchanges
At Source BMX, we want you to be 100% satisfied with your gear, which is why we offer a hassle-free 90-day return policy on all unused items in their original packaging. Whether it is a fitment issue or a change of heart, we are here to get you back on your bike as quickly as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place the unused items back in their original packaging with all tags attached, ensuring the components are securely padded to prevent shipping damage.
- 3.Label and Ship
Print your prepaid shipping label from the portal, affix it to the outside of your box, and drop it off at any authorized carrier location.
- 4.Receive Refund or Credit
Once our warehouse team inspects your return, we will process your refund to the original payment method or issue store credit within 3-5 business days.